Privacy Policy

    Last updated: August 11, 2026

    LevelUp Yaad ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

    1. Information We Collect

    We collect information you provide directly to us, including your name, email address, phone number, business name, and any message content submitted through our contact or intake forms. We also automatically collect certain technical data such as IP address, browser type, device information, and usage data through cookies and similar technologies.

    2. How We Use Your Information

    We use the information we collect to respond to inquiries, provide and manage our services, schedule appointments, send service-related communications, process payments, improve our website and offerings, and comply with legal obligations. We do not sell your personal information to third parties.

    3. Cookie Usage

    Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can control cookie preferences through your browser settings, though disabling cookies may affect certain site functionality.

    4. Automated Communication Consent

    By providing your phone number and email address, you consent to receive automated and non-automated communications from LevelUp Yaad, including SMS text messages, emails, and voice calls, related to our services, appointment reminders, and follow-ups. Standard message and data rates may apply. You may opt out at any time by replying STOP to any SMS or clicking the unsubscribe link in any email.

    5. Third-Party Integrations

    Our services involve integrations with third-party platforms including calendar and scheduling tools, CRM systems, AI communication providers, payment processors, and analytics services. These third parties have their own privacy policies governing the data they process. We only share information necessary to provide the services you've requested.

    6. Data Security

    We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    7. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to applicable legal requirements.

    8. Your Rights

    Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information, restrict or object to certain processing, and request data portability. To exercise these rights, contact us at support@levelupyaad.com.

    9. Children's Privacy

    Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can promptly delete it.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

    11. Contact Us

    If you have questions about this Privacy Policy or our data practices, contact us at support@levelupyaad.com. We serve clients globally.